Talk:Sales process engineering

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From "sales process"[edit]

Mapping a process provides a starting point for further careful analysis and continuous improvement.^[1] Diagramming a process flow is considered to be one of the seven basic quality improvement tools.^[2]

This information seems generic (about processes in general) and excess to the topic, and was removed. However it does describe an attempt to systematise a process. As such I leave the text here in case it is actually of some use.

I've also proposed a merge of Sales process - the rational is that both articles are about exactly the same topic, and Sales process only really describes a business science definition that would fall under "Sales process engineering", not a general description.83.100.188.51 (talk) 03:11, 4 September 2012 (UTC)[reply]

Oppose the "sales process" is the method or approach that occurs during a sale. It can be viewed from the point of view of the purchaser, the vendor, or a third party. "Sales process engineering" refers to specific planning and methods used to achieve (or at least intended to achieve) a sale and then repeat for many sales from the point of view of the vendor. While they are related, they are different subjects.--Paul McDonald (talk) 01:47, 15 September 2012 (UTC)[reply]

The existing Sales process page should exist as it does, but with an emphasis on the graphic representation of the Sales Funnel and the steps for each part of the funnel. — Preceding unsigned comment added by 69.59.112.155 (talk) 22:26, 1 December 2013 (UTC)[reply]

References

^ Dianne Galloway (1994). Mapping Work Processes. Milwaukee, WI: ASQ Quality Press. ISBN 0-87389-266-6.
^ Arturo Onnias (1992). The Language of Total Quality. Castellamonte (To), Italy: TPOK Publications on Quality. pp. 190–191.

Improving article's structure and flow.[edit]

Sales process engineering is clearly a complex subject, but that shouldn't stop it from being understandable to a general audience.

The first section needs expanding and placing in context to be understandable to a broad readership. Readers need to be able to tell what sales process engineering is about, and whether they are reading the correct article even if they don't already know the topic in detail. The most understandable parts of the article need to be up front.

Much of the article is written in the abstract; it lacks concrete examples which can help to contextualise abstract content for many readers. Later sections could also be improved by summarizing the main ideas in the first paragraph before going into details.

SDS (talk)

[Galloway-1] Dianne Galloway (1994). Mapping Work Processes. Milwaukee, WI: ASQ Quality Press. ISBN 0-87389-266-6.

[Onnias-2] Arturo Onnias (1992). The Language of Total Quality. Castellamonte (To), Italy: TPOK Publications on Quality. pp. 190–191.

[1]

[2]