Human–artificial intelligence collaboration

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Human-AI collaboration is the study of how humans and artificial intelligence (AI) agents work together to accomplish a shared goal.[1] AI systems can aid humans in everything from decision making tasks to art creation.[2] Examples of collaboration include medical decision making aids.,[3][4] hate speech detection,[5] and music generation.[6] As AI systems are able to tackle more complex tasks, studies are exploring how different models and explanation techniques can improve human-AI collaboration.

Improving collaboration[edit]

Explainable AI[edit]

When a human uses an AI's output, they often want to understand why a model gave a certain output.[7] While some models, like decision trees, are inherently explainable, black box models do not have clear explanations. Various Explainable artificial intelligence methods aim to describe model outputs with post-hoc explanations[8] or visualizations,[9] these methods can often provide misleading and false explanations.[10] Studies have also found that explanations may not improve the performance of a human-AI team, but simply increase a human's reliance on the model's output.[11]

Trust in AI[edit]

A human's trust in an AI agent is an important factor in human-AI collaboration, dictating whether the human should follow or override the AI's input.[12] Various factors impact a person's trust in an AI system, including its accuracy[13] and reliability[14]

Why is humanizing AI-Generated text important?[edit]

Here are the reasons why humanizing AI-generated content is important:[15]

  1. Relatability: Human readers seek emotionally resonant content. AI can lack the nuances that make content relatable.
  2. Authenticity: Readers value a genuine human touch behind content, ensuring it doesn't come off as robotic.
  3. Contextual Understanding: AI can misinterpret nuances, requiring human oversight for accuracy.
  4. Ethical Considerations: Humanizing AI content helps identify and rectify biases, ensuring fairness.
  5. Search Engine Performance: AI may not consistently meet search engine guidelines, risking penalties.
  6. Conversion Improvement: Humanized content connects emotionally and crafts tailored calls to action.
  7. Building Trust: Humanized content adds credibility, fostering reader trust.
  8. Cultural Sensitivity: Humanization ensures content is respectful and tailored to diverse audiences.

References[edit]

  1. ^ Sturm, Timo; Gerlach, Jin P.; Pumplun, Luisa; Mesbah, Neda; Peters, Felix; Tauchert, Christoph; Nan, Ning; Buxmann, Peter (2021). "Coordinating Human and Machine Learning for Effective Organizational Learning". MIS Quarterly. 45 (3): 1581–1602. doi:10.25300/MISQ/2021/16543. S2CID 238222756.
  2. ^ Mateja, Deborah; Heinzl, Armin (July 2021). "Towards Machine Learning as an Enabler of Computational Creativity". IEEE Transactions on Artificial Intelligence. 2 (6): 460–475. doi:10.1109/TAI.2021.3100456. ISSN 2691-4581. S2CID 238941032.
  3. ^ Yang, Qian; Steinfeld, Aaron; Zimmerman, John (2019-05-02). "Unremarkable AI". Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. CHI '19. Glasgow, Scotland Uk: Association for Computing Machinery. pp. 1–11. arXiv:1904.09612. doi:10.1145/3290605.3300468. ISBN 978-1-4503-5970-2. S2CID 127989976.
  4. ^ Patel, Bhavik N.; Rosenberg, Louis; Willcox, Gregg; Baltaxe, David; Lyons, Mimi; Irvin, Jeremy; Rajpurkar, Pranav; Amrhein, Timothy; Gupta, Rajan; Halabi, Safwan; Langlotz, Curtis (2019-11-18). "Human–machine partnership with artificial intelligence for chest radiograph diagnosis". npj Digital Medicine. 2 (1): 111. doi:10.1038/s41746-019-0189-7. ISSN 2398-6352. PMC 6861262. PMID 31754637.
  5. ^ "Facebook's AI for Hate Speech Improves. How Much Is Unclear". Wired. ISSN 1059-1028. Retrieved 2021-02-08.
  6. ^ Roberts, Adam; Engel, Jesse; Mann, Yotam; Gillick, Jon; Kayacik, Claire; Nørly, Signe; Dinculescu, Monica; Radebaugh, Carey; Hawthorne, Curtis; Eck, Douglas (2019). "Magenta Studio: Augmenting Creativity with Deep Learning in Ableton Live". Proceedings of the International Workshop on Musical Metacreation (MUME).
  7. ^ Samek, Wojciech; Montavon, Grégoire; Vedaldi, Andrea; Hansen, Lars Kai; Müller, Klaus-Robert (2019-09-10). Explainable AI: Interpreting, Explaining and Visualizing Deep Learning. Springer Nature. ISBN 978-3-030-28954-6.
  8. ^ Ribeiro, Marco Tulio; Singh, Sameer; Guestrin, Carlos (2016-08-13). ""Why Should I Trust You?"". Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. KDD '16. San Francisco, California, USA: Association for Computing Machinery. pp. 1135–1144. doi:10.1145/2939672.2939778. ISBN 978-1-4503-4232-2. S2CID 13029170.
  9. ^ Selvaraju, R. R.; Cogswell, M.; Das, A.; Vedantam, R.; Parikh, D.; Batra, D. (October 2017). "Grad-CAM: Visual Explanations from Deep Networks via Gradient-Based Localization". 2017 IEEE International Conference on Computer Vision (ICCV). pp. 618–626. arXiv:1610.02391. doi:10.1109/ICCV.2017.74. ISBN 978-1-5386-1032-9. S2CID 206771654.
  10. ^ Adebayo, Julius; Gilmer, Justin; Muelly, Michael; Goodfellow, Ian; Hardt, Moritz; Kim, Been (2018-12-03). "Sanity checks for saliency maps". Proceedings of the 32nd International Conference on Neural Information Processing Systems. NIPS'18. Montréal, Canada: Curran Associates Inc.: 9525–9536. arXiv:1810.03292.
  11. ^ Bansal, Gagan; Wu, Tongshuang; Zhou, Joyce; Fok, Raymond; Nushi, Besmira; Kamar, Ece; Ribeiro, Marco Tulio; Weld, Daniel S. (2021-01-12). "Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance". arXiv:2006.14779 [cs.AI].
  12. ^ Glikson, Ella; Woolley, Anita Williams (2020-03-26). "Human Trust in Artificial Intelligence: Review of Empirical Research". Academy of Management Annals. 14 (2): 627–660. doi:10.5465/annals.2018.0057. ISSN 1941-6520. S2CID 216198731.
  13. ^ Yin, Ming; Wortman Vaughan, Jennifer; Wallach, Hanna (2019-05-02). "Understanding the Effect of Accuracy on Trust in Machine Learning Models". Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. CHI '19. Glasgow, Scotland Uk: Association for Computing Machinery. pp. 1–12. doi:10.1145/3290605.3300509. ISBN 978-1-4503-5970-2. S2CID 109927933.
  14. ^ Bansal, Gagan; Nushi, Besmira; Kamar, Ece; Lasecki, Walter S.; Weld, Daniel S.; Horvitz, Eric (2019-10-28). "Beyond Accuracy: The Role of Mental Models in Human-AI Team Performance". Proceedings of the AAAI Conference on Human Computation and Crowdsourcing. 7 (1): 2–11. doi:10.1609/hcomp.v7i1.5285. S2CID 201685074.
  15. ^ "Humanize AI Text". www.humanizeaitext.org. Retrieved 2023-10-19.
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