Sitejabber
Company type | Privately held |
---|---|
Industry | Business ratings and online reviews |
Founded | 2007 |
Founders |
|
Headquarters | Redwood City, California |
Products | Online review platform |
Website | www |
This article contains content that is written like an advertisement. (August 2023) |
Sitejabber is an AI-enabled platform that allows businesses and buyers to interact through online reviews.[1][2] Sitejabber was founded in 2007 in San Francisco, California and has been described as "the Yelp for websites and online businesses".[3] Sitejabber has a directory of over 180,000 companies, more than 8,000,000 reviews, with over 150,000,000 people having used the site to date.[4][5][6][7]
Sitejabber rebranded the reputation management platform part of its service in 2023, under the name Jabio. The platform enables businesses to leverage user-generated content in the form of real reviews.[8][9]
History[edit]
According to the Sitejabber blog, the service was started in 2007 by Jeremy Gin, Rodney Gin and Michael Lai in an effort to reduce online fraud and improve online transparency.[10] Sitejabber was originally developed with a grant from the National Science Foundation.[11][12]
In 2010, Sitejabber partnered with LegitScript to identify fraudulent prescription drug websites and help users avoid them.[13] Sitejabber also formed a similar partnership with Health On Net (HON) to help identify trustworthy health and medical websites.[14]
Sitejabber released an official Google Chrome extension in 2015.[15]
Sitejabber’s services have been covered in publications such The New York Times, [16] MarketWatch,[17] MSN Money,,[18]The Atlantic, [19] Wall Street Journal[20] and The Chicago Tribune.[21]
Sitejabber is a certified Google Reviews partner.[2][15]
Jabio[edit]
In 2023, Sitejabber relaunched its review management platform under a new name, Jabio. The technology allows brands to manage their reputation by collecting, monitoring, and distributing reviews. The update helps distinguish the Jabio business platform from the Sitejabber site.[8][9]
The Jabio platform allows businesses to source reviews, manage feedback, and use reviews for their online marketing - including publishing or facilitating reviews across destinations including Google Seller Ratings, BBB, and other customer review websites.[2]
In addition, both B2C and B2B consumers create Sitejabber.com accounts to rate and review online businesses, providing an overall star-rating as well as evaluating criteria such as service, value, shipping, returns, and quality. Sitejabber is a platform where users can share their experiences and insights about various businesses, helping others make informed decisions. It’s a valuable resource for both consumers and companies alike.criteria such as service, value, shipping, returns, and quality. Users can also request reviews of specific businesses.[3] These features are designed to help buyers make informed purchasing decisions while helping them avoid deceptive websites.[22]
Sitejabber has been recognized by PC Magazine and CNN.[6][7]
References[edit]
- ^ "About Us - Sitejabber".
- ^ a b c "Sitejabber Software Reviews, Demo & Pricing - 2022". softwareadvice.com. Retrieved 2022-12-16.
- ^ a b Jennifer Van Grove (21 July 2009). "Sitejabber: A Power to the People Tool for Reviewing Online Businesses". Mashable. Mashable, Inc. Retrieved 7 September 2014.
- ^ "Review an Online Business".
- ^ "Sitejabber Consumer Tips & Online Scam Alerts".
- ^ a b Brian Heater (16 August 2010). "The Top 100 Web Sites of 2010". PC Magazine. Ziff Davis, LLC. Archived from the original on 7 September 2014. Retrieved 7 September 2014.
- ^ a b Money Magazine staff (11 April 2011). "100 best money moves". CNN Money. Time Warner, Inc. Retrieved 7 September 2014.
- ^ a b "Let Us (Re)Introduce Our Powerful Reviews Platform… search result | Jabio". sitejabber.com. 2023-07-22. Retrieved 2023-08-09.
- ^ a b "Sitejabber Reviews & Product Details". g2.com. Retrieved 2023-08-08.
- ^ "The Founding of Sitejabber - Sitejabber Consumer Tips".
- ^ Bortz, Daniel (2021-12-11). "How to Avoid Basic Wedding Scams". The New York Times. ISSN 0362-4331. Retrieved 2022-12-16.
- ^ "NSF Award Search: Award#1127567 - SBIR Phase II: Software to Automate the Detection of Websites that are Fraudulent or Otherwise Harmful to Consumers". nsf.gov. National Science FOundation. Retrieved 2022-12-21.
- ^ "LegitScript alliance to help identify 'rogue' Rx web sites". CDR – Chain Drug Review. 2010-03-15. Retrieved 2022-12-16.
- ^ Business Wire (2 February 2010). "Sitejabber, HON Announce Partnership to Help Consumers Find Quality Health Websites". Reuters. Thomson Reuters. Archived from the original on 7 September 2014. Retrieved 7 September 2014.
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has generic name (help) - ^ a b "SiteJabber Shows You Reviews of Web Retailers Before You Buy". Lifehacker. 2015-11-08. Retrieved 2022-12-16.
- ^ Daniel Bortz (11 December 2021). "3 How to Avoid Basic Wedding Scams". The New York Times. Retrieved 11 December 2021.
- ^ Catey Hill (30 July 2014). "3 pet medication scams — and what you can do about them". MarketWatch. Dow Jones & Co. Retrieved 7 September 2014.
- ^ Mitch Lipka (7 July 2013). "Hey, senior Internet surfers: Sharks are circling". MSN Money. Microsoft, Inc. Archived from the original on 7 September 2014. Retrieved 7 September 2014.
- ^ Chris Good (28 September 2010). "The Top E-Commerce Fears". The Atlantic. Atlantic Media. Retrieved 7 September 2014.
- ^ Catey Hill (15 May 2014). "Booking travel online? Beware of these 4 scams". MarketWatch. Dow Jones & Co. Retrieved 7 September 2014.
- ^ Diane Stafford (6 September 2010). "Beware of work-at-home scams". The Chicago Tribune. Tribune Publishing Company. Retrieved 7 September 2014.
- ^ Fiegerman, Seth (15 June 2010). "7 Tips to Tell If an Online Biz Is Safe". TheStreet. Retrieved 2022-12-16.