Portal:Business/Selected quote/77
"In the United States, there is a union for each job function with many unions in each company. Lathe operators are allowed to operate only lathes. A drilling job must be taken to a drilling operator. And because the operators are single-skilled, a welding job required at the lathe section cannot be done there but must be taken to a welding operator. As a consequence, there are a large number of people and machines. For American industries to achieve cost reduction under such conditions, mass production is the only answer.
When large quantities are produced, the labor cost per car and depreciation burden are reduced. This requires high-performance, high-speed machines that are both large and expensive.
This type of production is a planned mass production system in which each process makes many parts and forwards them to the next process. This method naturally generates an abundance of waste. From the time it acquired this American system until 1973 oil crisis, Japan had the illusion that this system fit their needs."
- —Taiichi Ohno, Toyota Production System, English edition of 1988