Wikipedia:Reference desk/Archives/Computing/2021 May 6

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May 6[edit]

Help converting a Help file[edit]

I have a copy of the computer game Renegade: the Battle for Jacob's Star & I want to read the manual/ help file but when I try to open it I get a "Error opening Help in Windows-based programs: "Feature not included" or "Help not supported". Is there any way of converting it or anything ?62.253.143.3 (talk) 09:34, 6 May 2021 (UTC)[reply]

The help files were compiled for ancient versions of Windows, something like Win 3.1, and anything after XP can't cope. M$'s own Error opening Help in Windows-based programs: "Feature not included" or "Help not supported" might assist with Vista though Win 8.1. If you're on Win 10, there may be some answers in this rant-filled thread. MinorProphet (talk) 17:38, 7 May 2021 (UTC)[reply]
The Windows Help file format is just a tweaked form of the Rich Text Format (RTF). There are tools listed on that page that can convert WinHelp files into other formats.--47.155.96.47 (talk) 22:03, 7 May 2021 (UTC)[reply]

Access Denied at www.kfc.com[edit]

Is anyone else having problems with KFC's official website http://www.kfc.com? I keep getting an error:

Access Denied
You don't have permission to access "http://www.kfc.com/" on this server.

Reference #18.ae0d655f.1620297677.5e3ecfa

JIP | Talk 10:42, 6 May 2021 (UTC)[reply]

It's not just you. I get the same error too. 2A00:23C8:7B08:6A00:E5CD:CA5A:9A52:700 (talk) 11:58, 6 May 2021 (UTC)[reply]
Yes same message for me in the UK, however using a VPN connected to a US server, the site loads normally. -- AxG /   12:57, 6 May 2021 (UTC)[reply]