Talk:Trusteer

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Untitled[edit]

This is notable software. My bank offers me to use it. If anything I'd like more info here on what the software does. Genjix (talk) 09:39, 12 April 2010 (UTC)[reply]

What is "trivial" supposed to mean here? Is it "easy" (ie bad) or "unproblematic" (ie good)? Another word needed. Diomedea Exulans (talk) 12:10, 5 January 2013 (UTC)[reply]

How it should be restructured[edit]

It warrants a link from http://en.wikipedia.org/wiki/Keystroke_logging#Countermeasures - I suspect a new subsection needs to be created there. That is where the techniques used by this software should be described (generically).

Trusteer seem to have a monopoly on this type of software. Is this the case? Dorcots (talk) 10:37, 25 April 2010 (UTCc

citizens bank out of boston, mass seems to be offering this now.

Blatant Advertising[edit]

I will request deletion on my next visit, if there doesn't appear to be notable reason for it to be here.

Information from the domain record suggests the article lacks verifiable references. Content lacks any notability and appears to be an advertisement for a product. Claims made by the company are questioned by other AV companies and by security professionals.

Claims made by the vendor about the product have not been verified.

Kernel.package (talk) 08:22, 16 September 2011 (UTC)[reply]

When my online bank offered me this, I found this article very useful, especially in pointing me to the articles describing the triviality of bypassing the keylogger protection, as well as the problems with uninstallation, etc. I'd suggest keeping the article for other users who will probably have the same questions, but remove any unsourced claims, or state that "the company says that it protects against keylogging; however, (this source) reports that they were able to bypass this alleged protection easily" etc.

In other words, make it a NPOV balanced presentation, in which unsourced company claims are clearly identified as such (or removed), and the countervailing evidence from reliable sources is presented in the same paragraph. This would remove the advertising-like nature of the article, and provide true encyclopedic info for readers. Unimaginative Username (talk) 23:12, 16 September 2011 (UTC)[reply]

BSOD Allegation[edit]

I've removed the BSOD allegations since they weren't in the reference given (they were contained in a comment at the bottom of the article, but I don't think that really qualifies as a reliable source...). If you have a decent source for such allegations feel free to add them back... GoddersUK (talk) 01:17, 16 November 2012 (UTC) I'm not a regular Wikipedia editor, but can't pass this one: Yes, Trusteer causes BSOD, but without any trace, so it is impossible to pin it to Trusteer and call them for support. Resolved only by process of elimination, by removing one program at a time. Piece of s... — Preceding unsigned comment added by 104.158.33.22 (talk) 19:29, 3 December 2017 (UTC)[reply]

Company Design Ethics[edit]

I've removed the following text because it had no source or citation:

"The software is designed similar to a virus or malware that the company says they protect the user from. The in-ability to remove it from a system that it has been installed to is a hallmark of malware that this software contains. The program hooks into various Windows API's and hijacks your browser in the name of security, but it has been proven trivial to circumvent." If a reliable source can be found then the claim may be re-added. Tullifer (talk) 12:33, 30 January 2013 (UTC)[reply]

Define: Rootkit :facepalm: 2600:100C:B215:1A05:65E5:275E:7BCD:841F (talk) 08:40, 27 October 2023 (UTC)[reply]

Change in EULA[edit]

"In addition, You authorize personnel of IBM, as Your Sponsoring Enterprise's data processor, to use the Program remotely to collect any files or other information from your computer that IBM security experts suspect may be related to malware or other malicious activity, or that may be associated with general Program malfunction."[1][2] 109.193.68.118 (talk) 17:57, 14 December 2014 (UTC)[reply]

External links modified[edit]

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Corrected formatting/usage for http://www.trusteer.com/support/supported-platforms

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Overly promotional rewrite reverted[edit]

I have reverted a complete rewrite of this article which took place in June last year. Both the style of content and the username of the editor (MorElgazyIBM) are strongly suggestive of editing by the company to manage their image.

I would urge any employee or representative of Trusteer or IBM who wishes to improve this article to read Wikipedia's policies on Conflicts of Interest and the general principles of Neutral Point of View and What Wikipedia is Not. - IMSoP (talk) 21:10, 6 March 2020 (UTC)[reply]

Biased source?[edit]

"Trusteer rebuffs bank security bypass claims" (citation 47) There was a followup given at 44Con that probably relevant. 2600:100C:B215:1A05:65E5:275E:7BCD:841F (talk) 08:47, 27 October 2023 (UTC)[reply]