Qualfon
 | This article needs additional citations for verification. (May 2024) |
 | |
| Industry |
|
|---|---|
| Founded | 1995 |
Area served | International clients |
| Services | Call centers, BPO and back-office processing |
Number of employees | 15,000[citation needed] |
| Divisions | Qualfon DSG |
Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995[where?] and is privately held.
Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).
Acquisitions[edit]
In March 2013 Qualfon acquired Data Control Group (DCG), which is now called the Qualfon Data Services Group and performs back-office processing.
In May 2014 Qualfon acquired Center Partners, a United States contact center outsourcing company.[1]
In April 2016 Qualfon acquired Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.[2]
In December 2017 Qualfon acquired Dialog Direct, a BPO[clarification needed] company that provides lead generation, sales, and customer support services.[3]
References[edit]
- ^ "Global call center concern acquires Center Partners | Spokane Journal of Business". www.spokanejournal.com. Retrieved 2024-05-10.
- ^ staff, Coloradoan. "Qualfon buys up Texas competitor". Fort Collins Coloradoan. Retrieved 2024-05-10.
- ^ Ammachchi, Narayan (2017-12-11). "Qualfon Acquires Dialog Direct, Gains Entry Into Costa Rica - Nearshore Americas". Retrieved 2024-05-10.