Hospitality industry in New Zealand
The hospitality industry in New Zealand is a major industry operating around the country.[1] It is one of the largest employment sectors in the country, contributing about 1.7% of GDP, equivalent to NZ$5 billion annually.[2]
Businesses in the sector can be divided into four broad categories: Quick Service Restaurants; Takeaways; Pubs, Taverns and Bars; and Cafes and Restaurants. [3] More than half of the sector's workforce work in cafes and restaurants, and more than half of sales occur in the Auckland, Canterbury and Wellington regions.[1]
The sector has a long-term shortage of workers, particularly skilled chefs and managers. Workers do not require formal qualifications, but require customer service skills and may require certificates to manage premises and sell alcohol.[4][1] The shortage of workers has been made worse due to the COVID-19 pandemic.[5]
History[edit]
In 2019, 39.1% of sales were in the Auckland region, 12.3% of sales were in the Canterbury region, and 10.6% of sales were in the Wellington region.[1]
Between January 2020 and January 2021, the sector recorded double digit revenue declines across all categories due to the COVID-19 pandemic in New Zealand.[6] Spending on businesses including cafes, restaurants, takeaway food, and bars was 95% lower in April 2020 than in April 2019.[7]
In the late 2021 Auckland lockdown, the sector recorded a further 60% reduction in national activity.[8]
Takeaways[edit]
Chains and franchises[edit]
- KFC New Zealand is a chain of 102 fried chicken outlets,[9] established in 1971 in Royal Oak, Auckland.[10][11]
- Pizza Hut New Zealand is a chain of at least 100 pizza shops,[12] established in 1974 in New Lynn, Auckland[10][13]
- Domino's Pizza is a franchise of 95 pizza stores,[14] established in 2003.[15]
- Krispy Kreme is a chain of 46 donut shops,[16] launched in Manukau, Auckland in 2018.[17]
- Pita Pit New Zealand is a franchise of 85 pita sandwich stores,[18] established in Takapuna, Auckland in 2007.[19]
- Hell Pizza is a franchise of 79 pizza shops, established in Kelburn, Wellington in 1996.[20]
- Carl's Jr. New Zealand is a chain of 15 burger outlets,[21] established in Takānini, Auckland in 2011.[22]
- Taco Bell New Zealand is a chain of 10 Tex-Mex fast food outlets,[23] established in LynnMall, Auckland in 2019.[24]
- Donut King is a franchise of five donut shops established in 1981.[25]
- Jesters Pies is a chain of 12 pie shops, established in 2002 in LynnMall in New Lynn, Auckland.[26]
Cafes and Restaurants[edit]
Chains and franchises[edit]
- The Coffee Club is a franchise of 62 cafes, launched in 2005 in Queensgate Shopping Centre, Lower Hutt.[27]
References[edit]
- ^ a b c d "Working in hospitality". newzealandnow.govt.nz. New Zealand Government.
- ^ Wiley, Jeff (18 November 2020). "The hospitality industry has shown itself to be resilient during tough times". Stuff. Stuff.
- ^ "New Zealand's Hospitality Habits: Where are we now?". perceptive.co.nz. Perceptive.
- ^ "Hospitality, Tourism and Recreation". careers.govt.nz. New Zealand Government.
- ^ "Our faltering hospitality model". Radio New Zealand. The Detail. 13 July 2021.
- ^ "New Zealand's hospitality industry is struggling more than ever". The Register. ICG Media. 5 July 2021.
- ^ "Hospitality hit hard". Stats NZ. New Zealand Government. 11 May 2020.
- ^ Dunkley, Daniel (16 September 2021). "We need to get creative to help hospitality". Stuff. Stuff.
- ^ "KFC". kfc.co.nz. Restaurant Brands.
- ^ a b "Restaurant Brands". restaurantbrands.co.nz. Restaurant Brands.
- ^ "KFC celebrates 50 years in New Zealand". Radio New Zealand. 20 August 2021.
- ^ "Pizza Hut". pizzahut.co.nz. Restaurant Brands.
- ^ Walters, Laura (4 March 2016). "The evolution of New Zealand's pizza industry". stuff.co.nz.
- ^ "Domino's Pizza". dominos.co.nz. Domino's Pizza.
- ^ "Domino's Recipe for Success Opens 100th New Zealand Store". Domino's Pizza Enterprises. 1 July 2016.
- ^ "Krispy Kreme". krispykreme.co.nz. Krispy Kreme Inc.
- ^ "Krispy Kreme's first New Zealand store opening draws long lines of customers". MediaWorks New Zealand. Newshub. 28 February 2018.
- ^ "Pita Pit". pitapit.co.nz. Pita Pit.
- ^ Taylor, Colin (19 November 2011). "Pita Pit's expansion rests with franchisees". APN News & Media. New Zealand Herald.
- ^ "Hell Pizza". hellpizza.com. Hell Pizza.
- ^ "Carl's Jr". carlsjr.co.nz. Restaurant Brands.
- ^ "Former All Black cashes in on Carl's Jr sale". New Zealand Media and Entertainment. New Zealand Herald. 5 November 2014.
- ^ "Taco Bell". tacobell.co.nz. Restaurant Brands.
- ^ "NZ's first Taco Bell opening tomorrow, plus menu details". New Zealand Media and Entertainment. New Zealand Herald. 11 November 2019.
- ^ "Donut King". donutking.co.nz. Donut King New Zealand.
- ^ "Jesters Pies". Retrieved 6 December 2022.
- ^ "The Coffee Club". thecoffeeclub.co.nz. The Coffee Club.